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ChicEco
Newbie
USA
44 Posts |
 Posted - 12/03/2008 : 12:31:35
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My new yurt home will be erected this month and because my business is Internet based, I am anxious to schedule cable, DSL, or whatever -- ASAP. I can't get through to Roadrunner because I don't have an 808 area code phone number. I did send them an email, but because they asked for my account #, I doubt there's a response coming. Since the phone company Telecom is going out of biz, seems like DSL may be a problem. I've heard of running computers by solar, but I really don't know what to do. Please help!  
I'm tempted to rant about the pain of acquiring new services in Pahoa, but will spare all who read this. It's 21st century amazing!
Delia Montgomery
d/b/a Chic Eco
Environmental Fashion & Design ~ Consultant & Broker
www.ChicEco.com Info@ChicEco.com |
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Jon
Da Kine
USA
890 Posts |
Posted - 12/03/2008 : 12:51:33
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I had no problem setting up Internet service with Oceanic and not having a phone...
Transplanted Texan
"I am here to chew bubble gum and kick some *** ... and I'm all out of bubble gum" |
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Damon
Punatic
3738 Posts |
Posted - 12/03/2008 : 13:54:29
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Hey Delia -
Melissa (AKA Yurtgirl) on here knows a lot about yurts. Aaron and I know a few things about cable.
The actual problem you are facing, is that the phone you are currently using won't reach the 808 area code. I had a problem with my Hawaii Telcom Phone on Oahu not allowing me to access 888 numbers.
Simple solution, find a phone that does allow 808 numbers problem solved. It doesn't sound like an Oceanic problem at all so if there is ranting to be done... it's at your phone provider on the mainland.
Remember, once you get the automated message at Oceanic... Your still going to be messing with their automated system for awhile.
It still might take 2 weeks or longer to get your installation set up. I'm not even sure where you are moving to at this point. Does Oceanic even go to your location?
Ranting won't get you anywhere on this island when it comes to getting things done.
In the meantime, if need be to keep your business running, there are a few internet cafe's that can keep you going for awhile.
Nice website btw.
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My Blog
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Glen
Punatic
USA
1803 Posts |
Posted - 12/03/2008 : 19:25:32
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I filled out a form online with Time Warner Oceanic from my home in California. I left my California cell phone number. They were able to get the phone/net/tv service up and running very quickly. First check to see if there is cable in your area. I think you can do that online, too.
The only hitch was they specifically called when I told them I would be unavailable, so I played phone tag with the lady for about three days. I won. She was very nice though. On Oahu. |
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Charles Moore
malihini
59 Posts |
Posted - 12/04/2008 : 15:07:18
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| Another option that few people seem to be aware of for internet service are the wireless broadband cards that you simply pop into your laptop computer. It gives you internet service whereever you go...well almost. It works using the cell phone system so anywhere you get cell signal you are go to go. It even works in the deepest darkest jungle of Fern Forest and at the desolate uppermost portion of HOVE subdivision. The only dead spot I've found on the island is down in the Kalapana area. I use a Verizon card and pay $59/month. |
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Mark
Newbie
USA
22 Posts |
Posted - 12/05/2008 : 06:16:32
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I use the Verizon card, as well, with great results. Fast, also.
Mark can't wait.
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ChicEco
Newbie
USA
44 Posts |
Posted - 12/08/2008 : 11:51:09
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Discovered no cable. Location is Nanawale. Phone co. said I need temp electric pole up first, then DSL.
HELCO put me on hold forever, so I'm waiting for email reply from my online form submission. Yep, need that pole regardless of Internet.
Seems best to hold out for DSL than use my cell phone. Feedback on that assumption welcome!
Delia Montgomery
d/b/a Chic Eco
Environmental Fashion & Design ~ Consultant & Broker
www.ChicEco.com Info@ChicEco.com |
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JWFITZ
Punatic
1360 Posts |
Posted - 12/08/2008 : 12:05:24
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| I'm with the guys on the cell-card. I use ATT and I'm typing away on that at the moment. You'll be hooked up in just an hour or so and the card goes with you to other computers if need be. |
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Jon
Da Kine
USA
890 Posts |
Posted - 12/08/2008 : 12:18:24
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Cell-card in lower beaches....
ATT- just barely works....
Sprint - slightly better than ATT but not very fast.
I would not consider ether usable...Dial up would be more reliable.
Transplanted Texan
"I am here to chew bubble gum and kick some *** ... and I'm all out of bubble gum" |
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Damon
Punatic
3738 Posts |
Posted - 12/08/2008 : 12:20:54
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*cough* 
HawaiiTel can stay bankrupt for all I care!
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My Blog
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Jon
Da Kine
USA
890 Posts |
Posted - 12/08/2008 : 12:30:18
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LOL...
My point was that those 2 Cell cards do not work well around here.
It seem that at some time in the past, a Cell Tower was purposed for the area and the residents protested it out of existence.
So I guess they like HawaiiTel around here.
Transplanted Texan
"I am here to chew bubble gum and kick some *** ... and I'm all out of bubble gum" |
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ChicEco
Newbie
USA
44 Posts |
Posted - 12/10/2008 : 07:17:51
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Thanks Damon,
I am working with Melissa & she's great!
FYI, I finally corresponded w/ Oceanic who said that I should enter my phone # & not worry about what my area code is. At the same time per email, it was discovered that there is no cable in Nanawale.
My question is why do they want a phone number that is useless w/o an area code?
But guess w/o potential service, that I don't have to fret over it now
quote:
Originally posted by Damon
Hey Delia -
Melissa (AKA Yurtgirl) on here knows a lot about yurts. Aaron and I know a few things about cable.
The actual problem you are facing, is that the phone you are currently using won't reach the 808 area code. I had a problem with my Hawaii Telcom Phone on Oahu not allowing me to access 888 numbers.
Simple solution, find a phone that does allow 808 numbers problem solved. It doesn't sound like an Oceanic problem at all so if there is ranting to be done... it's at your phone provider on the mainland.
Remember, once you get the automated message at Oceanic... Your still going to be messing with their automated system for awhile.
It still might take 2 weeks or longer to get your installation set up. I'm not even sure where you are moving to at this point. Does Oceanic even go to your location?
Ranting won't get you anywhere on this island when it comes to getting things done.
In the meantime, if need be to keep your business running, there are a few internet cafe's that can keep you going for awhile.
Nice website btw.
-------
My Blog
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ChicEco
Newbie
USA
44 Posts |
Posted - 12/10/2008 : 07:23:27
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sounds like i'd best see how my AT&T cell phone works on the property site?
Delia Montgomery
d/b/a Chic Eco
Environmental Fashion & Design ~ Consultant & Broker
www.ChicEco.com Info@ChicEco.com |
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rbonplaza
Da Kine
USA
218 Posts |
Posted - 12/19/2008 : 21:28:21
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| Does anyone have experience with AWS (Advanced Wireless Service) locally? I've been using it at the places I am staying temporarily in HPP and seems fairly reliable. I use a Sprint Air Card at my construction site in upper Orchidland with some success, although not really very fast. |
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Menehune
Da Kine
USA
354 Posts |
Posted - 12/20/2008 : 06:16:17
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quote:
Originally posted by rbonplaza
Does anyone have experience with AWS (Advanced Wireless Service) locally? I've been using it at the places I am staying temporarily in HPP and seems fairly reliable. I use a Sprint Air Card at my construction site in upper Orchidland with some success, although not really very fast.
We have it.
Like others - we went thru the runaround with cable and telephone company's - neither are available in HPP near the ocean and Makuu.
Initially, it was hard to get someone on the phone to talk to - but with patience, we did. Gave them the info. they came out and evaluated. You need to have a line of site from one of their sites to the receiver at your site. The trees on our lot (next door to where we are renting) blocked the signal - but they were coming down for us to build. They said to call when that happened.
A few weeks latter - trees gone - called - scheduled another evaluation - good signal from their 4th & Makuu site. Scheduled an installation the following week.
They install a small receiver box about 8" square - basic install is just to attach it to the house on an eave or such - if necessary they can put it on a pole on the roof - which they had to do for us - no roof penetrations - so far, no problems works great. Very pleasant experience - nice people.
Time will tell - I'm listening?
Time will tell - I'm speaking?
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Scott_S
Da Kine
USA
320 Posts |
Posted - 12/20/2008 : 09:16:54
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I have used Verizon and Sprint, both worked the same here in HA. But I use an external antenna, car type mounted on the roof. Sprint has unlimited downloads and Verizon has a 5 gig a month limit, at least that is how it was 6 months ago. 1.1k downloads and 100 upload speed, both do about the same.
The line of sight tower wireless is way overpriced and the best download speed they can get is 700. I was quoted 800 dollars to come
out put up an antenna.
Does anyone know if or when Mobi will be coming here, they have a much better price on their plan?
Scott |
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Topic |
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Internet Service - How To?
